Shipping policy
Processing Time
Orders for in-stock items are typically processed within 2–4 business days ♡
During new drops, sales, or high-volume periods, please refer to the timeframes shown at checkout or on the product page.
Shipping Time
Delivery times vary depending on your location and will be shown at checkout ♡
Tracking details will be provided once your order has been dispatched.
We typically estimate 7–12 business days for transit. For the most accurate and up-to-date information regarding your shipment, please refer to your tracking details.
If you have received a tracking number, you can track your parcel at 17TRACK.
Shipping carriers may experience delays during peak periods or holidays. If you have any questions, reach out anytime, we’ve got you ♡
hello@billionbabycouture.com
Preorder Items
Orders containing any preorder items will ship once all items are ready ♡
Preorder timelines are estimates and may vary slightly due to production or transit. If you’d prefer not to wait, we recommend placing separate orders for preorder and in-stock items.
Drop Periods
During drop periods and high-volume releases, please allow 3–8 business days for your order to be processed and dispatched due to increased order volumes. This timeframe does not include shipping transit time.
Lost Packages
While Billion Baby Couture is not responsible for packages lost in transit, we’ll always do our best to support you in locating your order or assisting with a carrier claim ♡
Customs & Duties (International Orders)
We ship DDP (Delivery Duties Paid), meaning all customs duties and import taxes are calculated and paid at checkout ♡
Incorrect or Incomplete Address
Please carefully check your shipping address before placing your order ♡
Due to shipping limitations, we’re unable to deliver to PO box addresses.
Orders are processed quickly, so if you need to make changes, contact us as soon as possible at hello@billionbabycouture.com. While we’ll always try to help, updates are not guaranteed and additional fees may apply.
We are not responsible for orders that are lost, delayed, or misdelivered due to incorrect or incomplete address details provided at checkout.
Delivered Packages / Theft
Please ensure your order is shipped to a secure location ♡
Once a package is marked as delivered, Billion Baby Couture is not responsible for lost or stolen items.
If your order shows as delivered but you haven’t received it, we recommend:
• Checking with neighbors or building management
• Contacting the shipping carrier directly
• Allowing 1–2 business days, as early delivery scans can occur
Order Changes / Cancellations
All orders are final ♡
If you need to request a change, please contact us immediately at:
hello@billionbabycouture.com
We process orders quickly, so changes or cancellations are not guaranteed, especially during drops or busy periods.